In-app surveys, NPS, ratings prompts, and bug reports, each tied to the user and session so feedback sits next to the behavior that prompted it.
Features · User Feedback
User Feedback
Collect in-app surveys, NPS, ratings prompts, and bug reports — tied to the same user timeline as behavior and crashes, on one SDK.
Read the engagement & feedback docs Engagement on the web Talk to the team
Capabilities
What user feedback gives you
In-app surveys, NPS, ratings prompts, and bug reports.
Bug reports that arrive with the evidence
A user files a report with one call and the session is attached automatically. Where replay is enabled the report carries a reference to it, so you watch what led to the failure instead of asking for steps to reproduce.
Surveys without a release
Audience, trigger and content are configured in the dashboard; the SDK evaluates the trigger on the client and renders the surface. No per-campaign code, so asking a new question does not mean shipping a build.
Ratings that do not ask unhappy users to review you
A rating campaign can route a high score to the store review prompt and a low score to a feedback form instead. The routing is configured in the dashboard, so the split is a setting rather than branching in your app.
The SDK
Built as one lightweight SDK, not five disconnected tools.
One install brings the whole platform online, with the plumbing — queueing, batching, retries, and masking — handled for you.
- One installation
- OTA bundle updates
- One identity layer
- One event schema
- Offline queueing
- Batching & retrying
- Privacy controls
- Masking by default
- iOS · Android · RN
- Server-side APIs
- Webhooks
- Data export
App.tsx
FAQ
User Feedback — common questions
Install once. Understand everything.
See every journey. Fix every issue. Grow every user.
One SDK, one timeline, and one dashboard for marketing, product, and engineering.